Terms & Conditions
Age and Geographical Limitations
Orders can only be accepted from customers aged over 18 years old for delivery within the United Kingdom.
All prices are quoted inclusive of UK duty and VAT.
Payment must be made at the time of ordering by debit or credit card or PayPal.
Shortages and Damages
Missing wine or wine damaged in transit must be reported to us within three days of receipt. All deliveries should be opened and examined on arrival. If this is not possible, the carrier's delivery confirmation sheet should be signed "unexamined'.
Orders may be cancelled in part or in full up to 14 days after the delivery is made. On notification of cancellation we will arrange collection, replacement and/or reimbursement of the appropriate sum.
Very rarely, substitute wines may be used to complete an order if a particular wine is out of stock. On such rare occasions a member of our staff will try to contact you to explain and discuss the possible alternatives. In the absence of instructions to the contrary, an appropriate substitute may be used to complete an order, providing that we are confident it is both as good and as good value as the unavailable item.
Data Protection and Privacy
UK data protection law governs Wine Sensations' retention and use of all personal customer information which is all held in full compliance with data protection regulations. Wine Sensations will never pass customer information to others to allow them to market to you or for any other reason unless compelled to do so by law. In order to preserve our customers' privacy Wine Sensations does not retain customers' credit or debit card information in any form, either onsite or offsite.
At Wine Sensations, we are committed to protecting the privacy and security of our customers and site visitors. When you make a purchase from winesensations.co.uk, we collect the personal information you provide to us such as your name, address and email address. When this data is provided for a transaction, we imply that you consent to us using it for the specified reason only. We take reasonable precautions and follow industry best practices to make sure your personal information is not lost, misused, accessed disclosed, altered or destroyed.
If you sign up to our email marketing communications, you need to provide us with your email address. This information will be used to deliver you the latest news, promotions and updates about Wine Sensations products. We will not pass your information onto any third parties. However, we reserve the right to pass your details to law enforcement agencies if required to do so by law, or in cases of possible criminal prosecution. You can unsubscribe from our marketing communications by clicking the unsubscribe link at the bottom of each email.
Our store is hosted on Shopify Inc, which is our platform for e-commerce. The data you provide when completing a transaction will be stored on Shopify’s secure servers.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither Wine Sensations nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look and appearance of the website and associated graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to Wine Sensations, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse these websites. We have no responsibility for the content of the linked websites.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales, Northern Ireland and Scotland.
The information contained in this website is provided by Wine Sensations and while we endeavour to keep the information up to date and correct we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information must be strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Through this website you are able to link to other websites which are not under the control of Wine Selections. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Wine Sensations takes no responsibility and can not be liable for the website being temporarily unavailable due to technical issues beyond our control.